Identity verification at Beef Casino is required before or during the first withdrawal and may be triggered at other points during account activity. The process can take up to 10 days and may include a short confirmation call. Completing verification proactively reduces the risk of delays when withdrawing funds.
The most common trigger for identity verification is the first withdrawal request. Verification may also be initiated when unusual account activity is detected, when a large deposit or withdrawal threshold is crossed, or when account details are updated.
During the verification period, pending withdrawal requests are held until the review is complete. In some cases, access to specific account functions - such as raising deposit limits - may be temporarily restricted while a review is in progress.
Standard KYC verification requires two categories of document. Exact accepted formats and specific document names may vary; the verification section of your account will specify which documents are currently requested.
Depending on the deposit or withdrawal methods used, additional documentation may be requested. This can include a copy of the payment card used (showing only the first six and last four digits, with the middle eight obscured), a screenshot of an e-wallet account, or a bank statement showing recent transactions.
Documents are uploaded through the verification or account settings section of your account. The upload area accepts standard image formats (JPG, PNG) and PDF files. Ensure uploaded files are clear, unedited, and that all text is legible before submitting.
Photographs of documents taken in low light, with glare, or with fingers partially covering the document are commonly rejected. Use a flat surface, adequate lighting, and check the preview before confirming the upload.
Standard verification takes up to 10 days from the point of document submission. In most cases, review is completed faster than the maximum window. A confirmation call from the support team may occur as part of the process - this is a standard identity confirmation step, not an indication of a problem with the account.
If the review is still in progress after 10 days without a status update, contact support via live chat or email. Provide your registered account email and the date on which documents were submitted. The support team can confirm the current status and whether additional documents are required.
A rejected document does not mean the account has been closed. In most cases, resubmitting a better-quality image or a different document type resolves the issue. Common rejection reasons include:
The current verification status of your account is visible in the account settings or profile section of the platform. Status indicators typically show whether documents have been received, are under review, have been approved, or require resubmission.
If the status has not updated after submitting documents, allow up to 24 hours for the submission to be registered by the review team. If no update appears after that window, contact support with confirmation of what was submitted and when.
Withdrawals requested before verification is complete will remain in a pending state until the review concludes. If your verification is approved, the pending withdrawal will typically proceed to processing without the need to resubmit the request. If verification results in a request for additional documents, the withdrawal will remain on hold until the new documents are reviewed.
To avoid withdrawal delays, submit verification documents as soon as the request appears in your account - ideally before making a large deposit if you intend to withdraw soon after. Full details on withdrawal processing times and limits are on the withdrawals page.
Most commonly at the point of the first withdrawal request. Verification may also be triggered by unusual activity, large transaction thresholds, or changes to account details. The account area will display a verification prompt when it is required.
Up to 10 days from the point of document submission. Most reviews complete sooner. A confirmation call may be part of the process - this is standard procedure and not an indication of a problem.
Typically a valid government-issued photo ID (passport, national ID card, or driving licence) and a proof of address dated within the last 3 months (utility bill, bank statement, or official government correspondence). Additional documents may be requested depending on the payment methods used.
Check the rejection reason shown in your account. The most common causes are expired documents, low image quality, or an address document that is more than 3 months old. Resubmit a higher-quality image or a different accepted document. If the name on the document does not match your account, contact support before resubmitting.
Yes. Any pending withdrawal is held until verification is complete. Once approved, the withdrawal proceeds without needing to be resubmitted. If additional documents are requested, the hold continues until the new documents are reviewed.
Yes, a valid driving licence is a standard accepted form of government-issued photo ID. The document must be currently valid, show your full name and date of birth, and all four corners must be visible in the uploaded image.
© 2026 Beef Casino All rights reserved